Mobile App Privacy Policy
Last updated: 02 OCT 2026
This policy covers the Saeve mobile apps for Android and iOS (the "App"), operated by SAEVE.APP ("Saeve", "we", "us", or "our"). It summarises what the App collects and why. It is part of our main Privacy Policy, which covers the full Saeve service, your rights, international transfers and how to contact us. Where this page is silent, the main Privacy Policy applies.
1. Who the App is for
The App is for Restaurant Owners and their staff to manage their restaurants and menus. It is not used by diners, and the App collects no data about diners. Diners view menus on the web, and that is covered by the main Privacy Policy.
2. What the App collects
| Data | Examples | Why |
|---|---|---|
| --- | --- | --- |
| Account details | Name, email address, phone number, password (sent to our servers and stored only as a secure hash) | To create your account, sign you in, and keep it secure |
| Google sign-in | Name, email address, email-verified status, Google account identifier | Only if you choose "Continue with Google" |
| Restaurant and menu content | Restaurant details, country, dishes, prices, categories, descriptions, logos, banners and dish photos | To build and publish your menu |
| Photos you choose | Images you pick for a logo, banner or dish | Uploaded to publish on your menu. The App reads only the photos you select. |
| App usage | Screens you open, features you use and actions you complete (for example, saving a dish), linked to your account | To understand how the App is used and improve it |
| Session recordings | A visual replay of App screens and taps | To find and fix problems in the App — see Section 3 |
| Device and performance data | Device model, operating system and version, App version, language, and when the App was opened or closed | To diagnose crashes and performance problems, and to support the devices our users have |
| Support and feedback | Messages and feedback you send us from the App | To respond to you |
The App does not collect your precise or approximate location, contacts, calendar, microphone audio, health or financial data, or browsing history outside the App. It does not use an advertising identifier, and it shows no ads.
3. Analytics and session recordings
We use PostHog to measure how the App is used and to record sessions, so we can find and fix problems. This data is linked to your account (your account ID, email address and name) so that we can help you when you report an issue.
- Session recordings capture what appears on screen and what you tap.
- Passwords and other sensitive fields are always masked and never appear in recordings.
- Other information visible on screen at the time — such as your name, email address and menu content — may appear in recordings.
- We do not use this data for advertising, and we do not sell it or share it with anyone for their own purposes.
4. No tracking across apps or websites
The App does not track you across apps or websites owned by other companies, and it does not share your data with data brokers or advertising networks. For this reason the App does not show Apple's App Tracking Transparency prompt.
5. Who we share App data with
We share App data only with:
- Our service providers, who act on our instructions and are bound to protect the data: cloud hosting and database providers, PostHog (analytics and session recordings), and email delivery providers.
- Google, only if you choose Google sign-in.
- Public menus: the restaurant and menu content you publish is shown publicly on your menu page. That is its purpose.
We may also disclose data where the law requires it, or in a business transfer, as described in the main Privacy Policy.
6. Security
Data sent between the App and our servers is encrypted in transit (HTTPS). Your sign-in session is kept in the App's private storage on your device, which other apps cannot read, and is removed when you sign out. Your password is never stored on your device.
7. Deleting your account and data
You can ask us to delete your account at any time:
- Online: go to saeve.app/delete-account, sign in, confirm your account email and submit the request.
- By email: if you cannot sign in, email us from the address registered on your account, using the contacts below, with the subject "Delete my account".
We will confirm the request by email and delete your account within 30 days.
Deleting your account deletes:
- your account details;
- your restaurants, menus, dishes, photos and other menu content;
- the menu analytics for those restaurants.
We may keep limited records where the law requires (for example, payment and tax records), and only for as long as that law requires. App usage data and session recordings are deleted automatically when the retention period of our analytics provider ends.
You can also delete an individual restaurant yourself from its settings. This permanently disables its public menu link and QR codes.
Uninstalling the App removes the data stored on your device, but it does not delete your account.
8. Children
The App is intended for users aged 18 or over. We do not knowingly collect data from children.
9. Contact
For any privacy question, request, or complaint, contact:
Email: saeveapp(at)gmail(dot)com / hello(at)dexocode(dot)com
10. Changes to this policy
We may update this policy from time to time. We will post the updated version here with a new "Last updated" date and, for material changes, notify you by email or in the App.